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The Toxic Employee
"A business organization whose employees are happy is more productive, has a higher morale, and has a lower turnover." Mihaly Csikszentmihalyi
In an economy that forces companies to squeeze more out of less, the survival of the toxic employee comes as a surprise. I am currently working with two clients, both struggling with how to handle a key employee who causes more problems than solves.
The toxic employee can be charming and may even perform well independently, but they are not team players. They can be manipulative and backstabbing, and are often responsible for spreading office rumors. Masters at the blame game and talking big, they repeatedly fall short on follow through, arriving late and heading out before a project is complete. They complain constantly. Often they are passive aggressive personalities, which causes destruction to spread subtly. But their negative attitude and rude behaviors affect morale and can cause significant damage. Sound like anyone you know?
In their book, The Cost of Bad Behavior: How Incivility Is Damaging Your Business and What to Do About It, Christine Pearson and Christine Porath present data from a national survey documenting the damage caused by toxic employees. They write, "To understand the impact of incivility on performance, we polled several thousand managers and employees from a diverse range of U.S. companies about their responses to rudeness at work and learned that among those on the receiving end:
48% decreased their work effort,
So how do you handle a toxic employee? Here are my recommendations:
healthy and productive work environment by acting NOW!
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